WIntroduction*
a. These terms and conditions govern the use of our online B2B order and third-party delivery system.
b. By accessing and using our platform, you agree to comply with and be bound by these terms.
Registration and Account
a. Users must register an account to place B2B orders and utilize our delivery services.
b. Ensure that all registration information is true, accurate and up-to-date.
c. Users must be registered with government trade policies and compliances.
d. All the documents uploaded are legal and approved by government terms.
*Order Placement:*
a. All orders placed on our platform are subject to availability and acceptance.
b. We reserve the right to cancel or refuse any order for any reason at our discretion.
c. Confirmation of orders is subject to availability and acceptance of vendors
*Pricing and Payment:*
a. Prices are as quoted on the platform and are subject to change without notice.
b. Payment must be made in full at the time of placing the order.*Delivery:*
a. We utilize a third-party delivery system to fulfill orders.
b. Delivery times are estimates and may be subject to delays beyond our control.
*Quality and Inspection:*
a. Products delivered must meet quality standards as per the features described by vendors
b. Upon delivery, please inspect the products for any damages or discrepancies.
c. Notify us immediately of any issues, and we will work to resolve them promptly.
*Cancellation:*
a. Cancellation requests must be submitted within a specified timeframe mentioned during the ordering process.
b. Once an order has been processed, cancellations may not be possible.
*Returns:*
a. Returns are accepted within a specified period, provided the products are in their original condition.
b. Return shipping costs may be the responsibility of the buyer unless the return is due to a defect or error on our part.
c. Return parcel process is subject to third party shipping integrated with our platform.
*Refunds:*
a. Refunds will be processed within a reasonable timeframe after the returned items are received and inspected by the specific vendor.
b. Refunds will be issued using the original payment method and may deduct some amount as per vendors instruction.
*Intellectual Property:*
a. All content on the platform, including but not limited to text, images, and logos, is our intellectual property and may not be used without permission.
b.Users must not reproduce or distribute content without explicit permission.
*Privacy:*
a. We respect your privacy and handle personal information in accordance with our privacy policy.
*Limitation of Liability:*
a. We are not liable for any direct, indirect, consequential, or incidental damages arising out of the use or inability to use our platform.
User Responsibilities
a. Users are responsible for maintaining the confidentiality of account information.
b. Users must not engage in any activities that violate these terms or applicable laws.
Termination of Services
a. We reserve the right to terminate services for users who violate terms and conditions.
Disclaimer of Warranties
a. We provide our services "as is," without warranties of any kind.
b. We do not guarantee uninterrupted, secure, or error-free operation.
Limitation of Liability
a. We are not liable for any direct, indirect, incidental, or consequential damages.
11. *Governing Law:*
a.These terms and conditions are governed by and construed in accordance with the laws of KERALA INDIA
b.Any disputes shall be resolved through arbitration or in a court of competent jurisdiction of COCHIN, KERALA, INDIA
Changes to Terms and Conditionsa. We reserve the right to update these terms; continued use implies acceptance of changes.
Contact Information
For inquiries or concerns, contact our customer support at
email: ***&
phone number: ****
By using our platform, you acknowledge that you have read, understood, and agreed to these terms and conditions.